Why Ubuntu isn't for "New Linux Users"

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Post by Chess » Tue Feb 28, 2006 12:19 pm

Tsuroerusu wrote:The worst thing you can do to new Linux users these days, is throw them right into the command prompt. SUSE at least has some limited mp3 support, and you can install all the packages you need, all through a GUI, which I found easy to guide people through on the phone, of course you can use Synaptic in Ubuntu, but none of the guides, focuses on doing that, they just say "ohh go execute this command", what if the user don't even know what a command is? What if he just fundementally don't wanna use the command prompt?
I am very, very torn on this issue. Part of me feels that it's important to get users over to Linux no matter what, so the more gui's and the less command prompt the better. I keep tihnking about my wife, for example, who loves our Mac and has no understanding of terminals etc. But on the other hand, part of me feels that, well, Linux is *not* Windows and using the terminal is part of using Linux. Certainly, someone should not be just dropped into a terminal with no background and no context and no help, but I sort of feel that we not only need to show users what Linux can do but we need to teach them, at least just a little bit, that Linux does some things differently. And one of those differences is that it uses the command line. I think we might be doing them a disservice if we de-emphasize the command line.

It's a tough issue, though, for sure.
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Post by Gomer_X » Tue Feb 28, 2006 12:31 pm

Tsuroerusu wrote:
mrben wrote:SuSE always put proprietary stuff on the box set that was never available in the download edition (which was always notorious).
Hmmm, that's weird, I have some old SUSE laying around, and they have a little bit of proprietary stuff here and there. I bet it's because of licensing they have to do with folks like Macromedia, Adobe.....
Or Yast? :D
Whether you like it or not, there was a period wher it was not open.
Tsuroerusu wrote: And heck, Ubuntu doesn't even have a centralized GUI for configuring the system which is what Windows users are used to, I acknowledge that it does have some basic tools, but I find them very very limited, it doesn't even have a GUI for configuring Xorg which is a really big lack in my opinion, both SUSE, Mandriva and Fedora to an extent, have tools for configuring X.
I've never needed a graphical tool to configure X. What's to configure?

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Post by Tsuroerusu » Tue Feb 28, 2006 3:23 pm

Judland wrote:Personally, I feel the best way to get a Windows user to try Linux is to take their PC, do the install and set-up of Linux yourself, then give them back a complete system... ready to go.

I've done this now with a hand-ful of people and it seems to be the best method of Linux adoption. They're still using their Linux system and are quite content.
Yeah that's correct, but we can't do that with 190 million people or however many Windows users there are out there.

Judland wrote:Got another co-working coming by the house some evening this week to do the same thing.

I do the install, do the upgrades and get all of the extra packages they'll need to do what they want to do. I hand them back a working system and they just use it. They don't care if they're using Kanotix, Slackware, Arch... whatever. They just know that they're using Linux and KDE (I set them up with KDE ever time).

If they want to install a new package, I'll talk them through it or log into their desktop remotely and show them.
Sounds like a good way to do it, I always set people up with either Mandriva, SUSE or Fedora, because if they run into an issue or something that I didn't think of I can eaisily guide them through a GUI to fix it over the phone.


Patrick wrote:I had another co-worker ask me this morning to help him setup a linux box. We're making progress people!
Nice man, what are ya gonna set him up with?


Chess wrote:I am very, very torn on this issue. Part of me feels that it's important to get users over to Linux no matter what, so the more gui's and the less command prompt the better. I keep tihnking about my wife, for example, who loves our Mac and has no understanding of terminals etc. But on the other hand, part of me feels that, well, Linux is *not* Windows and using the terminal is part of using Linux. Certainly, someone should not be just dropped into a terminal with no background and no context and no help, but I sort of feel that we not only need to show users what Linux can do but we need to teach them, at least just a little bit, that Linux does some things differently. And one of those differences is that it uses the command line. I think we might be doing them a disservice if we de-emphasize the command line.

It's a tough issue, though, for sure.
Well, if you really honestly believe that we should teach people to use some basic commands, we'll always loose to Apple, they have created an interface where not a single command is needed. Dude, people like our wives or girlfriends don't wanna learn to use a commandprompt, because they don't care about knowing about computers, girls these days only care about being on MySpace 24/7. If Apple can take Mach, FreeBSD and other stuff and create a system where not a single command is needed, why can't we? Why can't we as a community create a solid desktop operating system that normal people can install on their machine with the same ease that they can reinstall OS X on their Macs? If we follow this thinking of "Getting people over to Linux, and then teaching them because Linux is not Windows" people will just throw their machines out and buy a Mac, which is already happening with Windows. The Apple thing is sort of getting to be "in" these days, kinda like iPods are getting to be sort of a "status symbol" in high schools these days. Look, if we require the use of a command, anywhere in the process of using Linux, we have fundementally lost, even to Microsoft, because their OS doesn't need commands, and then it can be so crappy, unstable, insecure and what have you, but if people think it's the only thing that they can use, besides Apple maybe, then they're just gonna live with all the spyware just the same way they're gonna do with spam.
I know the Slackware guys don't want to see Linux being sort of like "a teenage girl's room where the wall are pink", but why do you think Apple is starting to gain a little bit on Microsoft? Because they have an OS that normal people can just use, they can go buy a Mac, and then they can edit video, and all that stuff with the touch of a button, and yet UNIX is still powering that computer in one way or another. Think about it, if you force the use of a single command anywhere in a user's process of using Linux, we will loose in the end. For example, if I someday need a car, I could of course learn to change oil on it myself, or some other stuff that may be simple besides actually driving the car, of course I would learn to drive it, which equals to learning a word processor, spreadsheet, web browser, email....., but I don't necessarily want to learn how to fix it when it has issues. A lot of people feels the same way with computers! Not everyone feels that the use of a computer is natural, a lot of people are scared of it in a way.


Gomer_X wrote:Or Yast? :D
Whether you like it or not, there was a period wher it was not open.
That's right, the SUSE guys saw YaST as their advantage over guys like Red Hat for example, and to some degree I could understand their point. But you know, samething is true for Linspire and their Click'n'Run thingy, the difference is that you didn't have to pay tp use YaST. :wink:
And now YaST has been free software for a while, Ximian did the same thing with their Ximian Connector plugin for Evolution. Let's not look to the past, because that's not what matters, what matters is the here and now.

Gomer_X wrote:I've never needed a graphical tool to configure X. What's to configure?
You just nailed it on the head, YOU have never needed a GUI for it, but people who're used to right clicking on their desktop --> Properties --> Display, to change their resolution, or adjust stuff when they got a new graphics card or simply a new monitor are gonna need a GUI for configuring X.
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Post by Patrick » Tue Feb 28, 2006 3:27 pm

Tsuroerusu wrote: Nice man, what are ya gonna set him up with?
Kubuntu/Ubuntu or Kanotix
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Post by Tsuroerusu » Tue Feb 28, 2006 3:33 pm

Patrick wrote:Kubuntu/Ubuntu or Kanotix
What about Mepis? That's basically the same as Kanotix.
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Post by Judland » Tue Feb 28, 2006 3:42 pm

Tsuroerusu wrote:
Patrick wrote:Kubuntu/Ubuntu or Kanotix
What about Mepis? That's basically the same as Kanotix.
You kidding? The Kanotix build of KDE is much more stable.... at least from my own experiences.

We may not be able to convert 190 million people ourselves.... but you do that for ten people, then those 10 people tell another 2 people and then those 20 tell another 2 people.... etc, etc, etc, and before you know it, Linux takes over the world!!!

Mwwwhaaaa haaa haaaaa!!!!!

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Post by Tsuroerusu » Tue Feb 28, 2006 3:49 pm

Judland wrote:You kidding? The Kanotix build of KDE is much more stable.... at least from my own experiences.
Maybe you didn't see it but Mepis came out with a new version just a few weeks ago, I've tested it out, works pretty well, it's not KDE 3.5, but it doesn't really matter to non-geeks.

Judland wrote:We may not be able to convert 190 million people ourselves.... but you do that for ten people, then those 10 people tell another 2 people and then those 20 tell another 2 people.... etc, etc, etc, and before you know it, Linux takes over the world!!!

Mwwwhaaaa haaa haaaaa!!!!!
You Jud' stop heading for them skies, come back down to earth man! :lol:

Well, I don't have that many friends, so it's kinda hard to tell 'em :wink:
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Post by Chess » Tue Feb 28, 2006 3:51 pm

Tsuroerusu wrote:Well, if you really honestly believe that we should teach people to use some basic commands, we'll always loose to Apple, they have created an interface where not a single command is needed. Dude, people like our wives or girlfriends don't wanna learn to use a commandprompt, because they don't care about knowing about computers, girls these days only care about being on MySpace 24/7. If Apple can take Mach, FreeBSD and other stuff and create a system where not a single command is needed, why can't we? Why can't we as a community create a solid desktop operating system that normal people can install on their machine with the same ease that they can reinstall OS X on their Macs? If we follow this thinking of "Getting people over to Linux, and then teaching them because Linux is not Windows" people will just throw their machines out and buy a Mac, which is already happening with Windows. The Apple thing is sort of getting to be "in" these days, kinda like iPods are getting to be sort of a "status symbol" in high schools these days. Look, if we require the use of a command, anywhere in the process of using Linux, we have fundementally lost, even to Microsoft, because their OS doesn't need commands, and then it can be so crappy, unstable, insecure and what have you, but if people think it's the only thing that they can use, besides Apple maybe, then they're just gonna live with all the spyware just the same way they're gonna do with spam.
I understand totally. Like I said, I am torn on the issue.
Tsuroerusu wrote:I know the Slackware guys don't want to see Linux being sort of like "a teenage girl's room where the wall are pink", but why do you think Apple is starting to gain a little bit on Microsoft? Because they have an OS that normal people can just use, they can go buy a Mac, and then they can edit video, and all that stuff with the touch of a button, and yet UNIX is still powering that computer in one way or another. Think about it, if you force the use of a single command anywhere in a user's process of using Linux, we will loose in the end. For example, if I someday need a car, I could of course learn to change oil on it myself, or some other stuff that may be simple besides actually driving the car, of course I would learn to drive it, which equals to learning a word processor, spreadsheet, web browser, email....., but I don't necessarily want to learn how to fix it when it has issues. A lot of people feels the same way with computers! Not everyone feels that the use of a computer is natural, a lot of people are scared of it in a way.
Well, if by "Slackware guys" you mean me, then you're wrong. :) I don't come at this from any sort of elist point of view at all. I love the fact that there are so many different <i>types</i> of distros, from Slackware, to Ubuntu, to SUSE, to Linspire. I am all about getting people to try Linux, to give Linux a chance. That's why I started that podcast.

All I'm saying is that, IMHO, it's a tough nut to crack. Ideally, we would have an OS X-like version of Linux (maybe SUSE, or Linspire, or Ubuntu, or whatever) and the Arch/Slackware/Gentoo types. And hopefully, we can always satisfy the disparate views.

In other words, there is plenty of room for pink teenage girls rooms and basements where the "Slackware guys" lurk. :)
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Post by Tsuroerusu » Tue Feb 28, 2006 4:06 pm

Chess wrote:I understand totally. Like I said, I am torn on the issue.

Chess wrote:Well, if by "Slackware guys" you mean me, then you're wrong. :)
No no man, I didn't mean you, I was refering to them guys out there who're like "If you don't compile you own kernel, you're an idiot and should go use Windows", I mean those guys who don't like newbies at all. And I'm not trying to mock Slackware users here, but like there are people who believe women should scrub toilets, and cook dinner and clean the house all day long, so are there people who believe Linux are only for the über leet geeks.

Chess wrote:I don't come at this from any sort of elist point of view at all. I love the fact that there are so many different <i>types</i> of distros, from Slackware, to Ubuntu, to SUSE, to Linspire. I am all about getting people to try Linux, to give Linux a chance. That's why I started that podcast.
Well said dude! :wink:

Chess wrote:All I'm saying is that, IMHO, it's a tough nut to crack. Ideally, we would have an OS X-like version of Linux (maybe SUSE, or Linspire, or Ubuntu, or whatever) and the Arch/Slackware/Gentoo types. And hopefully, we can always satisfy the disparate views.
Well, I think we're on our ways to that, and faster than what we expect, you really should go and take a look at what Novell are doing these days, it looks facinating.

Chess wrote:In other words, there is plenty of room for pink teenage girls rooms and basements where the "Slackware guys" lurk. :)
Now that's scary! :lol:
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Post by snarkout » Tue Feb 28, 2006 4:49 pm

In other words, there is plenty of room for pink teenage girls rooms and basements where the "Slackware guys" lurk. Smile
I had to read that several times - I kept seeing as:

"In other words, there is plenty of room for pink teenage girls rooms in basements where the "Slackware guys" lurk."
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Post by Chess » Tue Feb 28, 2006 4:58 pm

Snarkout wrote:I had to read that several times - I kept seeing as:

"In other words, there is plenty of room for pink teenage girls rooms in basements where the "Slackware guys" lurk."
Whoops - wouldn't want that! Heh. Yeah, well, I guess my attempt at humor missed the mark a bit. :)
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Post by Tsuroerusu » Tue Feb 28, 2006 5:02 pm

Chess wrote:Whoops - wouldn't want that! Heh. Yeah, well, I guess my attempt at humor missed the mark a bit. :)
ROFL, dude if she was 19 I'm in there! :lol: :wink: :D 8) :wink:
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Post by Jza » Wed Mar 01, 2006 2:45 am

Judland wrote:Personally, I feel the best way to get a Windows user to try Linux is to take their PC, do the install and set-up of Linux yourself, then give them back a complete system... ready to go.

I've done this now with a hand-ful of people and it seems to be the best method of Linux adoption. They're still using their Linux system and are quite content.
That was the Idea of installfests.
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Post by mrben » Wed Mar 01, 2006 7:03 am

The thing that Ubuntu did that, so far nobody else has done, was successfully produce a widespread, free Debian-based desktop.

I know that there's Mepis, although I'm not sure how free that is - I get confused. And Libranet likewise. However, neither of those is, I believe, nearly as widespread as Ubuntu.

Why is Debian important? Because .debs and apt are still, IMHO, better than RPMs, and Debian is a great base for a system, but tricky to set up. Ubuntu took much of that away.

But that's all my opinion.


I also agree with Chess on the issue of the command prompt. It is one of the most powerful tools available on Linux (unlike the DOS prompt, which was often a liability), and one that should not be discarded lightly. And I think the community needs to seriously address how a new user can understand why it's there, and how amazing it can be, while at the same time giving them the comfort of a usable GUI. All they've heard since Windows came out was that the CLI was bad, but that's just more MS FUD, IMO.
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Post by Gomer_X » Wed Mar 01, 2006 11:00 am

Tsuroerusu wrote:
Gomer_X wrote:I've never needed a graphical tool to configure X. What's to configure?
You just nailed it on the head, YOU have never needed a GUI for it, but people who're used to right clicking on their desktop --> Properties --> Display, to change their resolution, or adjust stuff when they got a new graphics card or simply a new monitor are gonna need a GUI for configuring X.
That explains it. I've never needed to configure X because the defaults always work. I don't mess with resolution or refresh rate. I'm pretty sure kudzu would take care of monitor and graphics card changes automatically, but I haven't changed hardware in years.

Back in the Red Hat 6.0 days I had to use Xconfigurator (or whatever it was), but lately there's no need.

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