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paypal security verification

Posted: Sun Sep 21, 2008 10:09 am
by dann
This morning I logged into paypal and was presented with:

We are currently performing regular maintenance of our security measures. Your account has been randomly selected for this maintenance, and you will now be taken through a series of identity verification pages.

There is a form to enter my credit card and banking account information. Has anyone seen this before? I find it odd they would want to do this. Furthermore, everything about the site seems legit along with the security certificate.

Re: paypal security verification

Posted: Sun Sep 21, 2008 11:28 am
by Claudio
This is a few years old, but might have something to do with what you experienced:
http://plynt.com/blog/2006/06/phishing- ... site-scri/

Contact PayPal about this. Also, take note of the URL that shows on the address bar and send it to PayPal even if the URL looks legit. Maybe even sending a screenshot might help.

Re: paypal security verification

Posted: Sun Sep 21, 2008 10:45 pm
by jturning
I just logged in without problem. I do have the Paypal dongle that I use which gives you the number to add at the end of your password. So maybe they're not worried about me.

Bugz

Re: paypal security verification

Posted: Mon Sep 22, 2008 9:59 am
by eddie
I was getting a lot of paypal email spoofs for a while. I would recommend sending those emails to paypal security. IF you are logging into the paypal site and getting issues then contact paypal anyway. I do not use paypal anymore, but never had those issues when I did use it.

Re: paypal security verification

Posted: Mon Sep 22, 2008 10:00 am
by Patrick
I just ordered one of the those RSA keys from Paypal for $5. It should show up in the next 10 days. Well worth it.

Re: paypal security verification

Posted: Mon Sep 22, 2008 12:03 pm
by dann
Just to be clear, this was not an email. This was occurring when I would log into Paypal. I was concerned about some dns poisoning so I tried from work and received the same thing. I called PayPal and they verified that this was a legitimate screen on their end.

Interestingly enough I could not find their support number without logging in. And to log in I had to provide the above information. There was a non-toll free number to use but I was not going to trust it should there be problems from what I was seeing. So a co-worker logged into his account and told me the number.

I guess someone from a different geographic location was trying to access my account. Go figure.